Came across good definition of Quality....very relevant to our way of working also..... - A gentleman was once visiting a temple under construction. In the temple premises, he saw a sculptor making an idol of God. Suddenly he saw, just a few meters away, another identical idol was lying. Surprised he asked the sculptor, do you need two statutes of the same idol.
- No said the sculptor. We need only one, but the first one got damaged at the last stage.
- The gentleman examined the statue. No apparent damage was visible. Where the damage is? Asked the gentleman.
- There is a scratch on the nose of the idol.
- Where are you going to keep the idol?
- The sculptor replied that it will be installed on a pillar 20 feet high.
- When the idol will be 20 feet away from the eyes of the beholder, who is going to know that there is scratch on the nose? The gentleman asked.
- The sculptor looked at the gentleman, smiled and said, ' The God knows it and I know it '.
The desire to excel should be exclusive of the fact whether someone appreciates it or not. Quality is a drive from Inside not Outside.